Troubleshooting Your Heatpump

Winter weather in the Greeley area of Northern Colorado can be unpredictable. One day it’s 60 degrees and people are out riding bikes and rollerblading with their dogs down the street in shorts and tank tops, the next day there could be 12 inches of snow on the ground and cross country skiers are taking advantage and cruising down the middle of the street. This kind of weather puts strains on our HVAC system and sometimes, they just break down. You can always call Comfort By Nature HVAC repair service, and we’ll come out and investigate. We know you don’t want to go to the trouble and expense of having any type of serviceman come out if there is something you can do yourself, so we have come up with a list of troubleshooting tips to go through before you call us.

Heat Pump Iced Up

  • It’s winter, of course, there is going to be some ice on the heat pump, but if the outside of the unit looks more like the inside of a freezer than a heat pump, you can consider it iced over.
  • Heat pumps usually cycle through a defrost cycle. You’ll feel this in the house when the pump seems to be blowing cooler air than normal into the house. This lasts between two to 10 minutes.
  • One thing to check for is the weather. Did the snow turn to freezing rain coating the unit with ice?
  • Is there a drip from the gutter that is coating the unit with water, which is then turning to ice?
  • Is the unit too close to the ground and so the water can’t flow away?
  • Is the unit being blocked by a snow drift or leaves that have blown up to it?


If none of these things are going on, it could be something that warrants a visit from one of our highly trained HVAC technicians. Give Comfort by Nature a call!